Customer Story | Banking and Finance

BNP Paribas Leasing Solutions Italia Selects Speexx for Digital Learning Transition

2,900 Training Hours Delivered by 2023
80% Of Training Hours Delivered in Live Sessions
+60% Of the Workforce Involved

BNP Paribas Leasing Solutions Italia, through its partnership with Speexx in Italy, has effectively supported its employees in shifting to a fully digital learning model and enhancing language communication skills. By leveraging Speexx online, user-centric approach, the company has successfully met its various language training goals.

About

BNP Paribas Leasing Solutions, a leading company in the European leasing market, promotes the growth of its network of customers and partners through customized leasing and financing solutions. The company offers businesses the essential flexibility they require to maintain competitiveness and achieve sustainable growth.

In 2021, BNP Paribas Leasing Solutions financed a remarkable 343,000 projects across 20 countries worldwide, with a total value of €14.7 billion. Previously tied to a traditional in-person methodology, the company subsequently aimed to accelerate its transition to a fully digital language training model.

As of 2019, BNP Paribas Leasing Solutions Italia, in collaboration with Speexx, has taken significant steps in its evolution toward digital learning. Since then, the company has integrated into its offering a Corporate Enterprise self-learning platform, accessible to the entire company workforce throughout Italy.

“Thanks to the partnership with Speexx, BNP Paribas Leasing Solutions Italia has successfully guided its employees through an important digitalization process in language training to offer a service capable of developing their skills and professional profile. Almost 3,000 hours of training carried out in 2023 is testimony to the success of this partnership, demonstrating that personalization and care in communication with the user are the keys to successful training.”

Federica Rota, HR - Training & Development Specialist, BNP Paribas Leasing Solutions

Challenge

BNP Paribas Leasing Solutions Italia’s main challenge was to smoothly manage the complex transition from in-person to digital training. Speexx supported the company with a customized, user-centric online platform, a dedicated communication plan, and a team of highly qualified Speexx coaches who guided resources toward a blended learning model.

Solution

BNP Paribas Leasing Solutions Italia provided language training in five languages—Italian, English, French, Spanish, and Portuguese— tailoring Speexx offerings to various objectives. Every employee in Italy could access a language platform with self-learning activities matched to their specific needs.

Speexx also devised more focused and effective training pathways, including individual lessons and dedicated workshops, especially for selected middle and top managers, as well as emerging talents. This ensured a comprehensive and adaptable learning environment for all levels of the organization.

Outcome

BNP Paribas Leasing Solutions Italia’s users logged approximately 3,000 hours in language training, engaging in both individual and group courses. This activity underscores the initiative’s success. The high utilization of tuition hours and the achievement of key performance indicators (KPIs) for project financing indicate strong user engagement.

Additionally, transparent communication and trust between the company and Speexx have strengthened their partnership. This experience highlights the importance of ongoing customer support and customized training plans. These elements are crucial for effective collaboration, showcasing a commitment to professional growth and improved language proficiency across the organization.

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Outlook

Beyond continuing its current training initiatives, BNP Paribas Leasing Solutions Italia is exploring additional solutions to enhance learning. This expansion features Speexx Masterclasses and group sessions focused on contemporary business themes, designed to increase engagement on the self-study platform.

Additionally, finance-themed language sessions tailored for specific groups aim to support learning in practical contexts. These efforts reflect a strategic approach to enrich the training ecosystem, engaging participants more deeply, and applying learning directly to real-world scenarios.

Industry
Banking and Finance
Location
Italy
Employees
< 1,000

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